Shopping at our showroom allows you to see, touch, and experience the furniture firsthand. You can get a better sense of its quality, comfort, and design. Additionally, our knowledgeable staff is available to provide personalized assistance and answer any questions you may have.

You can easily find specific products on our website by using the search bar located at the top of the page. You can enter keywords, product names, or browse through our categories and filters to narrow down your search.

Yes, you can check the availability of a specific item in our showroom by contacting our store directly. Our friendly staff will be happy to assist you and provide information on the availability of the desired item.

While we strive to offer a wide range of products both in-store and online, there may be certain items that are exclusive to either our physical store or our website. We recommend checking both platforms to explore our complete product selection.

Yes, we offer the option for you to place an order online and pick it up from our showroom. During the checkout process, you can select the "In-Store Pickup" option, and we will notify you when your order is ready for pickup.

Yes, we provide financing options for furniture purchases. You can inquire about our financing plans at our showroom. For online orders, you can opt to use Affirm at checkout.

Absolutely! We offer consultations with our experienced interior designers at our physical store. They can provide personalized guidance, help you choose the right furniture pieces, and assist in designing your space. Contact our store to schedule an appointment.

Yes, you can cancel an online order if you change your mind before it has been processed and shipped. Please contact our customer support as soon as possible with your order details, and we will assist you with the cancellation process.

For assistance with your online order, you can reach our customer support team by phone at 905-845-6556 or by email at info@palmabrava.com. You can also talk to us via Live Chat on our website!

Our dedicated team is ready to help answer your questions and provide support.

Yes, we offer assembly services for furniture purchased online, for local delivery. After completing your purchase, you will receive an email allowing you to order this service, and our professional team will arrange an appointment to deliver and assemble your item.

The delivery time for online orders depends on various factors such as product availability, your location, and the shipping method chosen. Typically, orders are delivered within 7-10 business days.

We offer standard shipping via Fedex across Canada, for most online purchases.

We also offer local delivery to your front door if you are within our Local Delivery Zone.

We offer Free Local Delivery for orders over $400

Yes, you can return or exchange items purchased online at our physical store within our return policy guidelines. Please make sure to bring your original receipt or proof of purchase.

Our return policy for online purchases allows you to return or exchange items within 7 days of pickup or delivery, provided they are in their original condition and packaging. Certain restrictions may apply, so we recommend reviewing our detailed return policy on our website for complete information.

Yes, you can track the status of your online order. Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can usually find this information in your order confirmation email or by logging into your account on our website.